Shipping policy

Shipping & Returns Policy

Thank you for shopping with Golden State Greek. Below you’ll find our policies regarding shipping, returns, and refunds for apparel and small goods.

Shipping Policy

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a shipping confirmation email with tracking information once your order has shipped. Processing times may be slightly delayed during high-volume periods.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout.

Estimated delivery times:

Standard Shipping (U.S.): 3–7 business days
Expedited Shipping: 1–3 business days

Delivery times are estimates and not guaranteed.

Shipping Locations

We currently ship within the United States.
For international shipping inquiries, contact us at info@goldenstategreek.com.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates.

Shipping Address Accuracy

Customers are responsible for providing an accurate and complete shipping address. Golden State Greek is not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, the customer is responsible for reshipping costs.

Lost, Stolen, or Delayed Packages

Golden State Greek is not responsible for packages once they have been handed off to the shipping carrier, including lost, stolen, or delayed shipments.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at info@goldenstategreek.com with your order number and photos so we can resolve the issue.

Returns & Refunds Policy

30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be:

Unworn or unused
In original condition
With tags attached
In original packaging
Accompanied by proof of purchase

How to Start a Return

To initiate a return, contact us at info@goldenstategreek.com.

Returns must be sent to:
Sacramento, CA 95826

Items sent back without prior approval will not be accepted.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost returns.

Restocking Fee

A restocking fee may apply and will be deducted from your refund if applicable.

Non-Returnable Items

We do not accept returns on:

Sale items
Gift cards
Perishable goods
Custom or personalized items
Personal care goods
Hazardous materials

If you’re unsure whether your item qualifies, contact us before purchasing.

Exchanges

To exchange an item, please return the original item and place a new order once your return is accepted.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days. Items must meet all return eligibility requirements.